Oracle has been named a leader in the IDC MarketScape: Worldwide Point-of-Sale Software in Quick-Service Restaurants 2018 Vendor Assessment (doc #US42408917, December 2018). The IDC MarketScape evaluated POS software vendors with a specific focus on their commitment to delivering advanced and omni-channel POS services and capabilities. In addition to being named a leader, Oracle’s deep well of domain knowledge, technology and architecture expertise, investments in R&D and the fresh energy from the newly created Oracle Food and Beverage global business unit were recognized in the report.
According to the IDC MarketScape report, “The Food and Beverage Global Business Unit’s strategy is twofold: to evolve the MICROS Simphony solution from a POS to a transaction platform—an ecosystem that can deliver greater value through the partners and network that the POS is integrated to and to focus the platform and ecosystem on three areas: ‘Make money,’ ‘Save money’ and ‘Save time.’ While the evolution to the platform is ongoing, Oracle continues to innovate in areas including applying data science to menu recommendations and optimized forecasting, providing better visibility to operational metrics, accelerating the payment process, and developing better APIs that drive more value from the partner network, analytics and visualization.”
“The IDC MarketScape’s recognition of the Simphony platform underscores our recent investments in bringing new features and technology to market and our continued commitment to the food and beverage industry,” said Simon de Montfort Walker, senior vice president and general manager, Oracle Food and Beverage. “Delivering omnichannel capability while maintaining IT simplicity for restaurant operators both large and small is core to what Oracle Food and Beverage is doing and we continue to invest and expand our platform to support our customers.”
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